A tolling agreement is the name for an agreement that stops the clock on a limitations period, which is the time permitted to commence legal action after an alleged grievance occurred. In Canada these time limits vary among the provinces and territories.
Developed in consultation with the financial industry, OBSI's blanket tolling agreement improves the efficiency of OBSI's process while providing greater certainty to both complainants and firms as to when the clocks stops and restarts on any applicable limitation period.
OBSI's blanket tolling agreement is found in Section 18 of OBSI's Terms of Reference, which all participating firms are bound by. If you have questions about your specific limitation period we recommend you seek independent legal advice.