Check whether your financial institution is a participating firm. Contact us for assistance if you are unsure on whether your financial institution is a participating firm.
Learn more about OBSI’s Consumer and Investor Advisory Council. It was created to provide the input of consumers and investors into OBSI’s governance and operations, complementing the input OBSI regularly receives from industry stakeholders and regulatory and government officials. Informational brochures can also be accessed here.
A collection of important documents such as OBSI’s Term of Reference, Corporate Bylaw, Code of Practice, and Accessible Customer Service Plan that govern how OBSI and the dispute resolution process works.
OBSI continuously engages its stakeholders – consumers, the financial industry, and regulators – on important issues. Current and past consultations can be found here.