Resource Room - Useful Links

We have divided our useful website links into different categories:

International Network of Financial Services Ombudsman Schemes (INFO Network)

The INFO Network is a worldwide association of financial services ombudsman schemes.

Canadian Foundation for Advancement of Investor Rights (FAIR)

Non-profit organization representing the interests of Canadian investors in securities regulations


Canadian Foundation for Economic Education

This site has several resources that help increase financial capability


Consumer Gateway

A consumer-friendly portal hosted by the Government of Canada which includes a step-by-step complaints guide for several different industries including financial services, with links to provincial government consumer affairs departments


GetSmarterAboutMoney.ca (OSC Investor Education)

GetSmarterAboutMoney.ca is a website founded by the Ontario Securities Commission (OSC) that provides unbiased and independent financial tools to help you make better financial decisions.


Canadian Anti-Fraud Centre

The CAFC operates pursuant to a joint management team structure consisting of representatives of the Royal Canadian Mounted Police (RCMP), The Ontario Provincial Police (OPP) and the Competition Bureau Canada.

Investment Industry Regulatory Organization of Canada (IIROC)

The national self-regulatory organization for securities dealers in Canada


Mutual Fund Dealers Association of Canada (MFDA)

The national self-regulatory organization for mutual fund dealers in Canada

Joint Forum of Financial Market Regulators

The national forum for pension, securities and insurance regulators to co-ordinate, harmonize and streamline financial services regulation in Canada


Financial Consumer Agency of Canada (FCAC)

The federal marketplace conduct regulator of federally regulated financial services firms including banks.


Office of the Superintendent of Financial Institutions (OSFI)

The federal government regulator for financial services firms in federal jurisdiction.


Office of the Privacy Commissioner of Canada

The federal government office that monitors and enforces the privacy law.

Canadian Bankers Association (CBA)

The national industry association for Canada's banks.


Canadian Payments Association (CPA)

The national association for payments and clearing for the Canadian financial


Credit Union Central of Canada

The national trade association and central finance facility for credit unions in Canada


Investment Funds Institute of Canada (IFIC)

The national trade association for the mutual fund industry in Canada


Investment Industry Association of Canada (IIAC)

The national trade association for the investment industry in Canada

Canadian Life and Health Insurance Association (CLHIA)

The trade association for life and health (including disability) insurance companies in Canada


OmbudService for Life and Health Insurance (OLHI)

The OmbudService for Life & Health Insurance (OLHI) is a national independent complaint resolution and information service for consumers of Canadian life and health insurance products and services, including life, disability, employee health benefits, travel, and insurance investment products such as annuities and segregated funds.


Insurance Bureau of Canada (IBC)

The trade association representing the home, auto and business insurance industry in Canada


General Insurance OmbudService (GIO)

For Canadian consumers of home, automobile and business insurance, there is an alternative. The General Insurance OmbudService (GIO) is an independent dispute resolution service that is responsive, thorough and focused on the successful resolution of consumer complaints.

OBSI is not responsible for the content or functionality of external websites.