Resources for Firms

Questions regarding membership details can be directed to our membership team at membership@obsi.ca or 1-888-451-4519 ext. 2306.

On this page:

1. Membership Kit
2. Industry Publications
3. MOU with the CSA
4. CSA Resources

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Membership Kit

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Industry Publications

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Memorandum of Understanding with the CSA

In conjunction with the amendments to NI 31-103, OBSI has signed a Memorandum of Understanding (MOU) with the CSA that provides for securities regulatory oversight of OBSI as well as a framework for cooperation and communication. The oversight framework provides standards for OBSI to meet with respect to:

• governance
• independence and standard of fairness
• processes to perform functions on a timely and fair basis
• fees and costs
• resources
• accessibility
• systems and controls
• core methodologies for dispute resolution
• transparency in respect of material changes to OBSI's operations or services, including material changes to its terms of reference or by-laws
• information sharing with the CSA, including regarding issues that appear to affect multiple clients of one or more firms

A Joint Regulators Committee (JRC) has been established and includes representatives of the CSA's designates (Alberta Securities Commission, British Columbia Securities Commission, Autorité des marchés financiers, and Ontario Securities Commission), IIROC and the MFDA. OBSI meets with the JRC on a regular basis to discuss governance and operational matters, as well as significant issues that could impact the effectiveness of the dispute-resolution system.

CSA Resources

• CSA News Release: Canadian Securities Regulators Mandate OBSI's Dispute Resolution Service for Registered Dealers and Advisers
• CSA Notice of Amendments to National Instrument 31-103 Registration Requirements, Exemptions and Ongoing Registrant Obligations and to Companion Policy 31-103CP Registration Requirements, Exemptions and Ongoing Registrant Obligations (Dispute Resolution Services)
• CSA Email Blast: Requirement to make OBSI available to clients
  • CSA Staff Notice 31-338 – Guidance on Dispute Resolution Services – Client Disclosure for Registered Dealers and Advisers that are not Members of a Self-Regulatory Organization
  • Appendix A: Sample Client Communication