The Ombudsman for Banking Services and Investments (OBSI) produces its Annual Report primarily in electronic format. Should you require a hard copy, OBSI will be happy to print and mail one to you. To contact us, please click here.
Annual report to the FCAC Commissioner
For 2015, a separate annual report was provided to the FCAC Commissioner for the period August 5, 2015 to October 31, 2015.
Interactive graphics:
Historical Case Volumes Animation
Banking Complaint Issue and Product Linkages (spiderweb)
Banking Complaint Issue and Product Linkages (sunburst)
Investment Complaint Issue and Product Linkages (spiderweb)
Investment Complaint Issue and Product Linkages (sunburst)